Important Guidelines

When using our website or purchasing our products, you agree to the following guidelines:

• You must be at least 18 years old to purchase from Lushfan.
• All products are intended for personal, adult use only.
• Due to hygiene reasons, we do not accept returns unless the item is faulty.
• We ensure all orders are shipped discreetly to protect your privacy.
• Payments must be made in full before your order is shipped.
• We are committed to keeping your personal data private and will only use it to process your orders.
• Lushfan reserves the right to refuse orders that violate our terms.

Prohibited Activities

To ensure a safe and respectful experience for all our customers, the following activities are strictly prohibited:

• Using our website or products for any illegal, harmful, or abusive activities.
• Sharing offensive content on our platform.
• Attempting to hack or compromise the security of our site.
• Reselling our products without explicit permission from Lushfan.
• Our products must only be used by adults, for safe, consensual, and personal use.
• Misuse of our products is strictly prohibited.

Returns & Refunds

Your satisfaction is important to us. Due to the intimate nature of our products, we can only accept returns under specific circumstances:

• We do not accept returns unless the item is faulty or damaged upon arrival.
• If your product is defective, please contact us within 7 days of delivery to report the issue.
• To be eligible for a refund or replacement, items must be unused, unopened, and returned in their original packaging.