Hygiene First: Our Return Policy

Due to hygiene reasons, we can only accept returns or offer refunds if the product is faulty, damaged, or sent incorrectly. If you receive a faulty or incorrect item, please contact us within 7 days of delivery. To be eligible for a return, the item must be unused, unopened, and in its original packaging.

Condition for Returns

7-Day Return Window

To be eligible for a refund or exchange, you must contact us and request a return within 7 days of delivery. Please inspect your order upon receipt and notify us immediately if the item is defective, damaged, or if you received the wrong item.

Refund Process

Refunds will be issued to the original payment method used when placing the order, once we have received and inspected the returned item. Please allow a few business days for the refund to appear in your account. Lushfan reserves the right to refuse a refund if the returned item does not comply with our return policy.