Your information, our responsibility

To provide you with a seamless, secure, and personalized shopping experience, we collect certain personal information. Here's what we collect and why:

• Name and Contact Details: To process your orders and deliver your chosen pleasure toys.
• Billing and Shipping Addresses: To ensure accurate and timely delivery to your location in the United Kingdom.
• Email Address: To keep you updated on your order status, share exciting promotions, and provide customer support.
• Payment Information: To securely process your transactions through trusted third-party providers. We do not store your card details.
• Device & Browsing Info: To enhance our website, improve user experience, and tailor our marketing efforts using cookies and analytics.

This data enables us to fulfil your orders, communicate effectively, improve our services, and comply with legal obligations.

Keeping your data under lock and key

We take your privacy seriously. We employ a range of security measures to protect your personal data:

• Secure Socket Layer (SSL) Encryption: Protecting your data during transmission.
• Trusted Payment Gateways: PCI-compliant providers for secure payment processing.
• Restricted Access: Limiting access to your personal information to authorized personnel only.
• Regular Monitoring: Vigilantly monitoring our website to prevent unauthorized access and data misuse.

While no online transmission is entirely secure, we adhere to industry best practices to safeguard your data.

Cookies: Enhancing your Lushfan experience

We use cookies and similar technologies to improve your browsing experience, analyse site traffic, and personalize content.

Our cookies help us to:

• Remember your preferences and items in your shopping basket.
• Analyze website traffic and understand visitor behaviour.
• Track marketing performance and advertising effectiveness.
• Enhance website functionality and improve our services.

You can manage or disable cookies in your browser settings. Please note that disabling cookies may impact your user experience and some features may not function correctly.

By continuing to use the Lushfan website, you consent to our use of cookies.

Your rights, your data

You have full control over your personal information. You have the right to:

• Access the personal information we hold about you.
• Update or correct any inaccurate or outdated information.
• Request the deletion of your data at any time.
• Withdraw your consent for marketing communications.

To exercise these rights, please contact us at lushfanhub@gmail.com. We will respond promptly and handle your request securely, in accordance with privacy laws in the United Kingdom.